No-Hassle Money Back Guarantee! We are committed to 100% Customer Satisfaction!
If you are not completely satisfied with our equipment during the 1st year of operation, we will either fix the problem immediately or remove the equipment and refund your money.
We believe in and stand by the materials we use and warranty them for a full 10 years against defects from the date the system is placed into operation. This includes: all ductwork, sheet metal straps, clamps, fasteners, hangers, locks, drives, drain piping, hangers, fittings, high voltage electrical wiring, conduit, fittings, straps, clamps, terminal connectors, electrical disconnects, boxes, switches, fuse blocks, low voltage electrical wiring, wire nuts, ties, connectors, refrigerant piping, insulation, equipment pads, stands, jacks and vibration elimination devices that we install.
We believe in our employees and stand by our workmanship. We install all products according to the manufacturer's instruction and incorporate the most stringent installation standards in the industry. If something we install fails due to our workmanship, we will fix the problem at no additional cost to the Customer.
Diversified Heating & Cooling, Inc.'s installation technicians are the best in skill, attitude and workmanship. They will care for your home and complete the job with speed and precision. They will not wear shoes on your carpets. They will clean up when they are finished and take personal responsibility for your satisfaction. They will not smoke or swear in your home and they are drug-free. If, when they have finished in your home, they have not performed in accordance with these high standards, we won't consider the job done until you are satisfied with the results.
Diversified Heating & Cooling, Inc. guarantees that when the equipment we have installed is maintained and operated in accordance with the manufacturer’s operating and maintenance manuals, the system will perform as we have stated and agreed upon. We have promised a maintained temperature variance of no more than 3 degrees from your temperature selection to the actual temperature at your thermostat when you are heating or cooling your home under normal operating conditions. If the installation temperatures are not achieved, we will make any necessary modifications, repairs or replacements at no charge to you for a period of 5 years. This guarantee is meant to guarantee that the equipment we install is sized accurately for the home at the time of installation. It does not cover situations where the home does not maintain proper temperature caused by a component or part failure.